Refund policy

Product Returns 

Perishable items: Once meat leaves our farm, we are not able to accept returns. When dealing with a perishable product, ensuring that the cold chain was never broken is required. When it leaves our hands, we are unable to guarantee that the product is safe for resale. 

For non-perishable items: We are a farm, not a distributor or fulfillment center. As long as the items you ordered were fulfilled correctly, we expect the customer to keep them. We stand by the quality of all of our products. But, we are human - if we make a mistake, we will certainly correct it.

Order Terms and Conditions

Please ensure your order is correct before finalizing your purchase. Our system does not have the ability to make changes or edits to existing orders.

Southeast Regional Delivery

All Courier Delivery orders placed by 12 noon EST on a Friday will be delivered to your designated address the Monday immediately following. By placing your order and selecting the 'Southeast Regional Delivery' option, you acknowledge that you understand when the next available delivery date will occur. Refunds and/or reshipment of orders for customers who fail to plan accordingly will not be permitted.